top of page

Refunds & Returns

We at Barkin' Mad strictly DO NOT offer refunds on personalised items.

​

Faulty items would be replaced NOT refunded.

​

Terms of replacements are listed below.

  • Washing Damages - Each parcel will contain our product care guide. Testing has been completed on each and every item and zero wash damages have occurred when correct instructions are followed. Any damages caused by incorrect washing will NOT be our responsibility

 

  • Faulty Products – If on the rare occasion your item is faulty you will be asked to return your item to investigate and if found faulty this will be replaced. Please note that we will refund your postage cost only if the product is found faulty, Receipts MUST be provided. To be eligible for a return your item must be unused and in the same condition that you received it in. Wherever possible it must also be in the original packaging.

bottom of page